COVID-19 Assistance Contact Details

Harmful or life-threatening

If you are in a harmful or life-threatening situation, contact emergency services immediately on Triple Zero (000)

Any urgent enquiries can also be directed to the Department of Health’s National Incident Room via health.ops@health.gov.au.

mental health support

If you’re not in immediate danger, Lifeline Australia (13 11 14: 24 hours a day, 7 days a week) or Beyond Blue (1300 224 636) can help you.

Lifeline Australia also have text (0477 13 11 14: 6pm-midnight 7 nights a week) and online chat (https://www.lifeline.org.au/crisis-chat: 7pm-midnight 7 nights a week) contact services.

Kids Helpline

Kids Helpline is open to answer calls  (1800 55 1800 24 hours a day, 7 days a week), emails (counsellor@kidshelpline.com.au 8am-10pm daily) and WebChat (24 hours a day, 7 days a week)

ILLNESS AND GENERAL NEEDS

If you begin to feel unwell and develop a fever or shortness of breath, a cough or respiratory illness, you should call the dedicated hotline on 1800 675 398 for advice. This number is staffed 24 hours a day, seven days a week.

You can also call the dedicated hotline on 1800 675 398 if you are having difficulties getting food or necessities.

You can also contact the Coronavirus Health Information Line 24 hours a day, 7 days a week through the Department of Health on 1800 020 080.