Our Services

advocacy

Telephone info and advocacy service

Information or short-term, non-legal advocacy for mental health consumers.

NDIS support, appeals and review service

Information and support for people thinking of using the NDIS, trying to access it, or already participating. We have extra supports and advocacy for consumers contesting NDIA decisions.

This image has an empty alt attribute; its file name is Phoenix.gif

Phoenix project

Short-term, trauma-informed peer support for people who have not felt sexually safe in a mental health inpatient service. Find out more…

Royal Commission peer support

Peer support to have your say in the mental health or disability royal commissions.

About our advocates and peer workers

All of our staff:

  • Have lived experience as consumers of mental health services
  • Are well-trained and supported to provide expert advocacy and/or support

Our advocates:

  • Can support you to self-advocate, or represent what you want
  • Work from your ‘will and preferences’, not a ‘best interests’ perspective. This means they will act on your directions, not on what others might think is ‘best for you’
  • Understand, respect and uphold human rights

Contact us Monday to Friday
on (03) 9380 3900