VMIAC Consumer Register

We are really excited to now be taking expressions of interest for our Consumer Register. Read the below information to find out more about our consumer register and how you can get involved!

Our Consumer Register is an avenue where people with lived experience of mental or emotional distress can be part of policy and service development in the mental health sector.


  • The Register was established in 2018 as a way to increase and improve processes around consumer participation
  • Aligned with the Lived Experience Engagement Framework and growing commitment by government to lived experience participation
  • Partnership between Mental Health and Drugs Branch and VMIAC to create processes, improve understanding of engaging safely and effectively, ensure renumeration, build supports and increase engagement opportunities

The register will enhance VMIAC’s ability to convey the needs, views and perspectives of a diverse range of consumers to the Department of Health and Human Services (DHHS), Mental Health Reform Victoria (MHRV) and other relevant organisations with the view to develop, lead and inform policies and projects at the DHHS level and beyond.

Consumers will be engaging in conversations with services such as the DHHS including Mental Health Branch, NDIA, Mental Health organisations, Primary Health Networks, Councils and Ambulance Vic.

VMIAC will provide register participants with training and support (including peer mentoring opportunities), and for most register engagements, participants will be reimbursed for their time.

To Contact

For further information contact Chantelle Higgs on consumerregister@vmiac.org.au, or call reception on (03) 9380 3900. We look forward to hearing from you.

If you would like to join the Consumer Register, please fill out the EOI form via expression of interest form.

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